FAQ's
Frequently Asked Questions

Swimming Pool

How big is the pool?
The swimming pool is 18 metres x 7.5 metres with a depth of 0.9 metres to 1.9 metres.  The pool is a traditional rectangular pool and comprises 4 lanes when laned off.

Do you have a sauna/steam room/Jacuzzi?
There are no sauna / steam room/ Jacuzzi facilities at Sawston Sports Centre.

What is the average temperature of the swimming pool?
The pool temperature ranges from 82 - 86 degrees Fahrenheit (28 - 30 degrees Celcius)

Do you have swimming costumes on sale?
There is an extensive range of swimming costumes, trunks, goggles, swimming hats, swim bags, nose clips and pool toys on sale in Reception.  We also stock baby changing mats and disposable aqua nappies.

Exercise classes

Do I need to book in advance for classes?
It is recommended to book on to classes, especially Revolutions as spaces are limited.

Membership

Do we have to pay a joining fee?
A joining fee is applicable to all members of the Sports Centre but it is possible to use the facilities as a non-member if preferred.

How much notice do I need to give to cancel my direct debit?
Cancellations of direct debits must be given with 30 days’ notice in writing to the Centre Manager.

Can I freeze or suspend my membership?
We do not offer this facility; however, you can cancel as outlined above and re-join at any time.

Can I choose when my direct debit will come out of the bank?
Direct debits come out on the 7th of each month and unfortunately we are unable to amend this to another date.

Do you offer a corporate membership scheme?
If your employer is part of our corporate membership scheme you may be entitled to membership discounts.  Please enquire at Reception for further information.

Fitness Suite

Do I need to have an induction to use the fitness suite?
The induction is optional for users aged 16+ years. However, if you are new to the gym environment and are not familiar with use of the equipment, then an induction is essential. If you are an experienced gym user, it is not essential to have an induction and you will be asked to complete a form confirming you are competent to use the equipment.

Are there TV’s in the fitness suite?
There are 5 TVs, which can be listened to from any cardio machine

How old do you have to be to use the fitness suite?
The minimum age for fitness suite usage is 14 years, proof of age may be required.

Do you offer Personal Training?
Our experienced and fully qualified Personal Trainers offer affordable personal training suitable for any age or fitness level.

Social Media

Are you on Facebook and Twitter?
The Sports Centre has a Facebook page – Sawston Sports Centre, and a Twitter feed @SawstonSports, which are used for up-to-date news, information and offers.

Parking / Access

Do you offer free parking at the Sports Centre?
A free car park is available directly outside the Sports Centre.

How do I get there by bus / train / car?
The Citi 7 bus serves Sawston and the nearest bus stop is 3-4 minutes' walk from the Sports Centre.  The closest railway stations are Great Shelford (2.6 miles) and Whittlesford Parkway (3.5 miles).

The Sports Centre can be reached directly by car, please enter CB22 3BP in to a sat nav and follow signs to the rear of the Sawston Village College site.

Is disabled parking available?
Disabled parking bays are available immediately outside the Sports Centre.

Does the Centre offer disabled access?
The Sports Centre offers wheelchair access and automatic doors to Reception.

General

Are lockers available? Are they refundable?
Lockers are available for £1 which is refundable after use.

Are the staff DBS checked?
All Sports Centre staff working with children have undergone an enhanced DBS check.

Is there WiFi at the Centre?
There is currently no WiFi provision at the Sports Centre but we hope to introduce this is in the near future.

Are hairdryers available?
Hairdryers are available in the male and female community changing rooms.

Are there showers?
Showers are available in the male, female and disabled changing areas.

I have a complaint / feedback, what should I do?
Please speak to a Duty Manager on shift or contact the Sports Centre Manager on 01223 712555 or mwilson@sawstonvc.org

In the Community

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